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Terms & Conditions of online sales



These conditions of sale are concluded on the one hand by the company, owner of the brand Elliot Wordsworth Shoes, through the web site, www.ewshoes.com, registered office 200 rue Fernand and Jules Delcenserie. 59700 Marcq-en-Baroeul, France, registered at the Chambers of Professions, Tourcoing, France, SIRET N° 49126376000036 hereinafter called "Elliot Wordsworth" and secondly, by any person or entity wishing to make a purchase via the website "www.ewshoes.com" called hereinafter "the client".

These terms and conditions aim to define the contractual relationship between the client and Elliot Wordsworth and conditions applicable to all purchases made through the online shop of Elliot Wordsworth that the client either professional or consumer.

 

 

The acquisition of property or services through the site Elliot Wordsworth implies acceptance by the customer of these conditions of sale.

 

 

These conditions shall prevail over any other general or special conditions not specifically approved by Elliot Wordsworth.

 

Elliot Wordsworth reserves the right to modify terms and conditions at any time. In this case, the conditions will be those in force at the date of the order by the customer

characteristics of goods and services: products and services are those listed in the catalog published on the website of Elliot Wordsworth.

 

These products and services are offered within the limits of available stocks.

 

 

Prices

Prices are listed in the catalog price in euros, gbp, us dollars, excluding all taxes plus delivery.

Elliot Wordsworth reserves the right to change prices at any time and without notice, it is understood that the price shall be that listed in the catalog on the day of the order.

 

 

Geographical area

The online sale of products and services presented in this site is for buyers who reside in France, overseas territories or in Monaco and in all countries, except those who are not served by our transport and supplies required in these areas.

 

 

Order

Customer orders can be made either via the website or by telephone from Monday to Friday, 10am to 7 PM  (+33 (0) 6 79 55 93 89. The customer wishing to purchase a product at Elliot Wordsworth shoes must first fulfill certain steps:

 

 

- Existing customers: enter his username and password that were passed during his first purchase.

- Otherwise, complete the identification form with all its customer information (Name, Address, Telephone, E-mail).

- Choose the product (model, quantity, size ...), Complete the delivery information.

- To accept these terms and conditions of sale:

 

 

• Choose your payment method and confirm the order and pay.

The order will be definitively accepted by Elliot Wordsworth after confirmation of payment by PayPal, the company in charge of managing our payments. This acceptance may take several minutes for a customer having already made purchases and have already been approved by PayPal, and a few days if the customer has to provide PayPal the information requested by it. The customer can also make payment to Elliot Wordsworth by cheque or bank transfer.

 

 

The confirmation of the order implies acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.

 

 

All data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions.

Elliot Wordsworth will email confirmation of the order recorded.

 

 

Elliot Wordsworth reserves the right not to honour an order in case of pending litigation with a client.

 

 

Availability

Product availability is indicated on the site at the time of order. Elliot Wordsworth agrees to fulfill orders only while supplies last. In case of unavailability of a product at the time of preparation of the order in our warehouse, Elliot Wordsworth undertakes to inform the customer by mail, as soon as possible. In this case, depending on the customer's request, the order will then be stored and processed as soon as the new product availability, or canceled and the amount refunded.

 

 

Withdrawal / exchange

The customer has within 30 days from the date of delivery by the carrier to the address specified by the customer to retract. He can then either be reimbursed for the product or request a trade. Purchases made directly into our showroom are excluded from this clause and remain permanently acquired by the customer.

 

The product must:

- To be returned as new and in original packaging. Elliot Wordsworth control all products and reserves the right to refuse a return in case of non compliance. In the case the product will be returned at the customer's expense.

 

 

The customer must then return the product in the manner indicated by post as specified by Elliot Wordsworth.

 

 

Return costs are the responsibility of Elliot Wordsworth, only if the client resides in France and if he uses the label colissimo return received with your package. For customers in mainland France have lost the label they can return the package by colissimo (out of package pre-stamped) The costs of returning (at your expense) will be converted to a credit on future purchases are calculated on the basis postal rates of colissimo (without packaging pre-stamped) you can visit the following link. http://www.coliposte.fr/gp/services/convoyeurpage.jsp?iddoc=323&popup=popup

 

 

For customers from abroad return costs are dependent on them.

The return postage is the responsibility of Elliot Wordsworth for the French territory only.

 

 

Repayment Terms

Refunds will be made at the discretion of Elliot Wordsworth or by crediting the customer's bank account or by check sent to the name and address of the customer. The maximum resolution is 3 weeks from confirmation of payment.

 

 

Payment Terms

The price is payable to the order Elliot Wordsworth:

 

- PayPal

- By Cheque

- Bank transfer

 

 

Shipping

Deliveries are made to the address listed in the order

Elliot Wordsworth delivers the customer within 3 to 9 working days.

We can not guarantee delivery times outside of mainland France.

Shipping carried out by Colissimo services (all deliveries are insured during transit)

 

France       11.00 €

Area 1       15.00 €

Area 2       24.00 €

Area 3       35.00 €

Area 4       38.00 €

 

Area 1 : Germany, Belgium, The Netherlands, Luxembourg, United Kingdom, Italy, Spain, Switzerland, Austria, Denmark, Ireland, Portugal

Area 2 : Finland, Norway, Sweden, Greece, Hungary, Iceland, Poland, Czech Republic, Slovakia, Slovene

Area 3 : North America, Canada, Africa, Middle East

Area 4 : South America, Oceania, Asia

 

 

Guarantee

All products supplied by the Elliot Wordsworth benefit from the legal guarantee provided for in Articles 1641 et seq.

In case of non compliance of a product sold, it can be returned to Elliot Wordsworth who will exchange or refund under the terms of these general conditions of sale.

All complaints, requests for exchange or refund must be made by mail at the following address elliot@wordsworthdesign.net within thirty days of delivery.

 

 

Responsibility

Elliot Wordsworth, in the process of selling online is only bound by an obligation of means, his liability can not be held liable for damages resulting from the use of the Internet such as data loss, intrusion, viruses, break service, or other unintended problems.

 

 

Intellectual Property

All elements of the Elliot Wordsworth site are and remain the exclusive intellectual property of Elliot Wordsworth.

Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site (software, visual or sound).

 

 

Personal Data

According to the law relating to computers, files and freedoms of January 6, 1978, the information containing names of buyers may be subject to automated processing.

Elliot Wordsworth reserves the right to collect information on purchasers including by using cookies, and, if desired, transmit to business partners collected information.

Customers may object to the disclosure of their details by notifying Elliot Wordsworth. Similarly, users have a right to access and correct data concerning them, according to the law of January 6, 1978.

The processing of information, including management of email addresses of users of the site has been declared to the CNIL registered under number 1251770.

 

 

Filing - Proof

Elliot Wordsworth archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of section 1348 of the Civil Code.

The registers of Elliot Wordsworth will be considered by the parties as proof of communications, orders, payments and other transactions between the parties.

 

 

Dispute resolution

These conditions of online sales are subject to French law.

In case of dispute, jurisdiction is assigned to the competent courts of Paris, despite multiple defendants or guarantee.


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